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Terms of Service

Overview

This website is operated by Trade Roots Ltd, trading as Trade Roots. Throughout the site, the terms we, us, and our refer to Trade Roots Ltd. By visiting our site or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, customers, and merchants. Please read them carefully before using our website. By accessing any part of the site, you agree to be bound by these terms. If you do not agree, you may not access the website or use our services.

Online Store Terms

By agreeing to these terms, you represent that you are at least the age of majority in your province or region of residence. You may not use our products for any illegal or unauthorised purpose, and you must not violate any laws in your jurisdiction while using our service. You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any of these terms will result in an immediate termination of your services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, or sell any portion of the service or any contact on the website without express written permission from us.

 

Accuracy and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to our site.

 

Modifications to Prices and Service

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service without notice. We shall not be liable to you or to any third party for any modification, price change, or discontinuance of the service.

Products and Services

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our return policy. We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your monitor's display will be exact. We reserve the right to limit the sales of our products to any person or geographic region and to limit the quantities of any products we offer. All descriptions of products are subject to change at any time without notice.

Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email or billing address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

Third Party Tools and Links

We may provide you with access to third party tools over which we have no control. We provide access to such tools as is and as available without any warranties. We are also not responsible for examining or evaluating the content of third party websites linked on our site. Any complaints or concerns regarding third party products should be directed to the third party.

User Comments and Feedback

If you send us creative ideas, suggestions, or other materials, you agree that we may, at any time and without restriction, edit, copy, and use those comments in any medium. We are under no obligation to maintain any comments in confidence or to pay compensation for any comments. We may monitor or remove content that we determine is unlawful, offensive, or violates any party’s intellectual property. You are solely responsible for any comments you make and their accuracy.

Errors and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, or to infringe upon our intellectual property rights. You must not harass, abuse, or discriminate against others, or upload malicious code that could affect the operation of the service. We reserve the right to terminate your use of the service for violating any of these prohibited uses.

Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error free. You expressly agree that your use of the service is at your sole risk. In no case shall Trade Roots Ltd, our directors, or our employees be liable for any injury, loss, or claim arising from your use of any of the service or any products procured using the service. Our liability shall be limited to the maximum extent permitted by New Zealand law.

Indemnification and Severability

You agree to indemnify and hold Trade Roots Ltd harmless from any claim or demand made by any third party due to your breach of these terms. In the event that any provision of these terms is determined to be unlawful or void, such provision shall be severed from these terms, and it shall not affect the validity and enforceability of any other remaining provisions.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New Zealand.

Contact Information

Questions about the Terms of Service should be sent to us at info@traderoots.co.nz or sales@traderoots.co.nz.